Purchase of Air Tickets
China Southern Airlines Domestic Ticketing: Counter E01-02, Counter D35-36
China Southern Airlines International Ticketing: Counter N1-2
If your ticket needs to be changed, you can call the airline hotline directly.
Each airline has different restrictions on ticket change, please follow the airline's regulations to go through the procedures for ticket change.
Refunds can only be handled at the ticket office of the carrier or its sales agent at the original ticket issuing place, flight departure place and travel termination place..
The fare can only be refunded to the passenger listed on the ticket or the payer of the ticket.
Each airline has different restrictions on refunds, please follow the airline's regulations for refund procedures.
Children who have reached the age of 2 and under the age of 12 on the date of departure should purchase children ticket.
Each airline has different restrictions on children tickets. Please follow the airline's regulations to complete the child ticket purchase procedures.
(1) Domestic flights: Each adult passenger over 18 years old with civil capacity may take along 2 children under 12 years old at most during a flight.
(2) Children exceeding the specified number (including those who should buy adult ticket) must be treated as unattended children during flight.
A child older than 14 days but younger than 2 years on the date of departure should buy an infant ticket.
Each airline has different restrictions on infant tickets. Please follow the airline's regulations to complete the procedures for purchasing infant tickets.
Tickets for Disabled Veterans
1、If you have a Disabled Veteran License, you may dial the airline hotline for booking a ticket directly. Tickets for disabled soldiers can’t be booked online or via a ticket agency.
Alternate ticket handling
Passengers without tickets or those with OPEN tickets (tickets with unconfirmed seat) may queue up at the standby counter of the corresponding airline. If the flight has seats vacated, tickets will be issued and check-in formalities will be handled for the queuing passengers in order.