Passenger Instructions

This service is only available for the following passengers:

Airlines of the previous flight: Air China CA, China Eastern Airlines MU, Shenzhen Airlines ZH, Hainan Airlines HU, Shanghai Airlines FM, Shandong Airlines SC, Okay Airways BK, Juneyao Airlines HO, Chengdu Airlines EU, Kunming Airlines KY, Loong Air GJ, China United Airlines KN, Beijing Capital Airlines JD, Tianjin Airlines GS, China West Airlines PN, Guangxi Beibu Gulf Airlines GX, Lucky Airlines 8L,

Airlines of the later flight: Air China CA, China Eastern Airlines MU, Shenzhen Airlines ZH, Hainan Airlines HU, Shanghai Airlines FM, Shandong Airlines SC, Okay Airways BK, Juneyao Airlines HO, Chengdu Airlines EU, Kunming Airlines KY, Loong Air GJ.

The connection time between the two flights must be more than 120 minutes, in order to ensure that the staff to better serve you, please request service at the latest before the departure of the pre-order flight.

Baiyun Airport will handle the transfer flight for you after receiving your service application, you can also check in the transfer flight online through the Airportpass. If you need to print a paper boarding pass, please go to the West 2 or East 3 Transit Service Counter to print.

Baiyun Airport offers the following transfer services:

1、

Senseless transfer: Baiyun Airport will handle the transfer procedures for transfer passengers in advance. Passengers without checked baggage can walk directly to the boarding gate of the connecting flight, using a valid ID card boarding or scanning designated QR code at the boarding gate to obtain electronic boarding certificate.

2 、

Baggage hands-free: Transfer passengers with checked baggage do not need to reclaim checked baggage after their arrival, please go to the West 2 or East 3 transfer service counter to confirm your checked baggage information, and collect your baggage check. Airport service personnel will assist passengers with checked baggage transfers.

3、

The connection time between the two flights must be more than 120 minutes, in order to ensure that the staff to better serve you, please request service at the latest before the departure of the pre-order flight.